Privacy Policy
Effective Date: 26 May 2025
Last Updated: 26 May 2025
Welcome to javaquatic.com (the “Site”, “we”, “us”, or “our”). We are committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.
By accessing or using javaquatic.com, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
1. Information We Collect
We collect several types of information in connection with your use of our Site and services:
A. Personal Information You Provide to Us
- Account Information: Full name, email address, shipping address, billing address, phone number, and password.
- Purchase Information: Order details, payment method (handled via third-party processors), transaction history.
- Communication Data: Messages sent through our contact forms, support tickets, email correspondence.
- Newsletter Subscriptions: When you opt in to receive marketing or educational content from us.
B. Information Collected Automatically
- Device Information: IP address, browser type, operating system, device type, screen resolution.
- Usage Data: Pages viewed, time spent, referring/exit pages, click behavior, and search queries.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies for analytics and functionality.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders.
- To provide access to the knowledge base and other educational content.
- To communicate with you about your account, order status, or customer service issues.
- To send promotional emails, product updates, newsletters (only if you opt in).
- To improve our website’s functionality, user experience, and content relevance.
- To detect and prevent fraud, abuse, or other illegal activities.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Hosting services, payment processors, logistics partners, analytics providers (e.g., Google Analytics), customer support tools, etc.
- Legal Authorities: When required by law, court order, or to protect our legal rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be part of the transferred assets.
4. Third-Party Services
Our website may contain links to third-party websites (e.g., YouTube, social media platforms). We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before submitting your personal information.
5. Cookies and Analytics
We use cookies to:
- Store session data and preferences.
- Track usage patterns for analytics (via tools like Google Analytics).
- Enable site functionality and shopping cart behavior.
You can control or disable cookies via your browser settings. Note that disabling cookies may affect site functionality.
6. Email and Marketing Communications
You may opt in to receive newsletters and updates. You can unsubscribe at any time by clicking the “Unsubscribe” link in the email or contacting us directly.
We will never spam your inbox or share your email with third parties for advertising purposes.
7. Data Retention
We retain your information only as long as necessary:
- To fulfill the purposes outlined in this policy.
- To comply with legal and accounting obligations.
- To resolve disputes and enforce agreements.
You may request data deletion at any time (see Your Rights below).
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your personal information.
- Correction: Request correction of inaccurate or outdated information.
- Deletion: Request deletion of your personal data (subject to exceptions).
- Objection: Object to processing based on legitimate interests or direct marketing.
- Data Portability: Receive your data in a structured, machine-readable format.
To exercise any of these rights, please email us at privacy@javaquatic.com.
9. Data Security
We implement industry-standard security measures to protect your data, including:
- SSL encryption on our website.
- Secure password hashing.
- Regular vulnerability scanning.
- Access controls and staff training.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. International Data Transfers
As we are based in Indonesia, your information may be processed and stored in Indonesia or other countries. If you are accessing the Site from outside Indonesia, you consent to the transfer of your data to our servers in Indonesia and elsewhere.
11. Children’s Privacy
javaquatic.com is not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect data from children. If we discover that a child has provided personal data, we will delete it promptly.
12. Changes to This Privacy Policy
We reserve the right to update this policy at any time. When we do, we will revise the “Last Updated” date at the top. Significant changes will be notified via email or website notice where appropriate.
13. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Javaquatic
Email: privacy@javaquatic.com