Effective Date: 26 May 2025
Last Updated: 26 May 2025
Welcome to javaquatic.com (“Site”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our website, content, and services, including the sale of aquarium plants and access to educational materials. By using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. Use of Our Website
You agree to:
- Use the Site only for lawful purposes.
- Not misuse or interfere with the proper working of the Site.
- Not copy, distribute, or resell any content without permission.
- Not submit false, inaccurate, or misleading information.
2. Account Registration
To make purchases or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials. We reserve the right to suspend or terminate accounts that violate these Terms.
3. Product Information & Availability
We strive to provide accurate descriptions and availability of our products. However, we do not guarantee that all descriptions are error-free. Availability is subject to change without notice.
4. Pricing & Payment
All prices are listed in USD and are subject to change. Payments are securely processed via third-party services. By purchasing, you represent that you are authorized to use the payment method provided.
5. Shipping & Delivery
We ship internationally from Indonesia. Shipping times vary based on destination. You are responsible for any applicable customs duties or import taxes. Delays outside our control (e.g., customs clearance, logistics disruptions) do not constitute grounds for refunds.
6. Returns & Refunds
Due to the perishable nature of live aquarium plants:
- All sales are final unless the item arrives damaged or dead on arrival (DOA).
- You must report DOA claims within 24 hours of delivery, with photographic proof.
- Refunds are issued at our discretion.
7. Knowledge Base & Educational Use
All written or visual content provided in the Knowledge Base is for educational purposes only. You may not republish or commercialize this content without written permission.
8. Intellectual Property
All content on javaquatic.com, including but not limited to logos, graphics, articles, product names, and photos, is our intellectual property or used with permission. You may not use it without express authorization.
9. Limitation of Liability
We are not liable for:
- Any indirect, incidental, or consequential damages.
- Any damages resulting from misuse of our products or information.
- Any issues caused by third-party services (e.g., shipping, payment processors).
10. Indemnification
You agree to indemnify and hold javaquatic.com harmless from any claims, damages, or losses arising from your use of the Site or violation of these Terms.
11. Governing Law
These Terms are governed by the laws of the Republic of Indonesia, without regard to conflict-of-law principles. Any disputes shall be resolved in the appropriate courts of Indonesia.
12. Changes to Terms
We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the new Terms.
Contact Us
For questions about these Terms, contact us at: support@javaquatic.com